Terms of Use — Planovik AI

1. General provisions

These Terms govern use of the Planovik AI service, including the web application at app.planovik.pro, the mobile application, planovik.pro, application programming interfaces and cloud synchronization (the “Service”).

Registration, sign-in or continued use of the Service means acceptance of these Terms and the Privacy Policy. Paid orders are also governed by the Public Offer accepted before payment.

2. Features and synchronization

• The Service provides tools for tasks, Kanban boards, habits, finance, documents, collaboration, notifications and other advertised features.
• Available features, limits and cloud synchronization depend on the platform, application version and active plan.
• Some data may be stored locally in the browser or on a device. Sending changes to other devices requires an internet connection and successful synchronization.
• Users must verify that synchronization has completed and maintain any backups required for important data.

3. Account and security

Users must:

• provide accurate registration details and maintain a current email address;
• not disclose passwords, sign-in codes or active sessions to third parties;
• promptly report suspected unauthorized access to support@planovik.pro.

An external authentication provider may be used for sign-in. Availability of that method depends on the relevant provider.

4. Workspaces and collaboration

• A workspace owner manages participants, roles and access using the available settings.
• Participants view and change data according to their assigned role. The owner is responsible for granting appropriate access.
• Automations and transition rules act under the authority of the user or workspace that configured them.
• Removing a participant does not necessarily remove content created by that participant within a shared workspace.

5. Plans and payments

• The Service may offer free access and paid plans. Current features, term, limits, additional resources and total price are shown before payment.
• Payment is made through a payment aggregator selected by the Provider. The Service does not request or store bank card details.
• There are no automatic charges or automatic renewals. The user purchases each subsequent term manually.
• Additional seats, storage and AI quota are valid only with the main subscription and do not extend its term.
• Activation, cancellation and refunds are governed by the Public Offer and applicable law.

6. User content

Users retain rights to the content they create. While the Service is used, the user grants the technical rights required to store, copy, transform and transmit that content solely to operate selected features, synchronization and backups.

Users are responsible for the legality of uploaded content and for having the rights required to use it and share it with other participants.

7. Third-party services

At the user’s request, the Service may interact with Google and Yandex calendars and storage, Telegram, email, notification services, a payment aggregator and AI model providers. These features are also governed by the relevant providers’ terms. The Service does not control the availability of third-party systems.

8. Acceptable use

Users must not:

• use the Service for unlawful, fraudulent purposes or to infringe third-party rights;
• bypass restrictions, interfere with security or servers, or distribute malicious code;
• create excessive load, abuse application programming interfaces or disrupt other users;
• access another person’s data without a lawful basis.

9. Availability and liability

The Service is provided “as is” and “as available”. Uninterrupted operation, error-free performance and preservation of every local or cloud copy are not guaranteed. The Customer is not liable for technical failures of the Service, payment system, communication networks or third-party systems unless caused by the Customer’s wrongful conduct.

To the extent permitted by law, the Provider is not liable for indirect loss, lost profits, or loss or corruption of data resulting from device failure, loss of connectivity, synchronization conflicts, user actions or third-party system failures. These provisions do not limit statutory consumer rights or liability that cannot legally be excluded.

10. Access restriction, deletion and changes

• Access may be temporarily restricted for maintenance, security response or to stop a breach of these Terms.
• A user may delete an account in settings. A free account may also be deleted after 90 days without a sign-in; a warning is sent approximately 14 days beforehand.
• Material changes to these Terms are published on the website or communicated in the interface. A new version applies from its stated effective date.